Important news from the Charity Commission:

From 31 July 2023, ‘My Charity Commission Account’ is the new way for trustees and charity contacts to access the Charity Commission’s online services. It can also be used by other people you have authorised, such as your accountant or lawyer.

Your account, and your level of access to our online services, depends on your role within, or relationship with, the charity. The different accounts, with the corresponding levels of access, are outlined below.

Charity contact / primary administrator

You will have this account if you are registered with the Charity Commission as the contact for your charity. This is usually a trustee but could be an employee or a legal advisor or accountant.

As the charity’s contact, you will be the classed as the ‘primary administrator’ and will have a ‘full access’ account.

Trustee account

If you are a charity chair or trustee, you will:

• have access to all our online services for your charity
• be able to update and maintain your own personal details, but not those of other trustees, third parties or the charity contact
• be able to see the names of the other trustees and their dates of appointment only
• be able to block the charity contact and super administrator from seeing your personal information.

An administrator can also grant you some administrative rights if it is necessary.

Third-party account

If you are, for example, an employee of the charity (who is not the charity’s contact) or a professional advisor for the charity such as an accountant or lawyer, you may need access to our online services on the charity’s behalf.

If you are a third-party user, you will:

• have access to sections of our online services that are appropriate for the activity you are undertaking for the charity
• be able to access, update and maintain your own personal details, but not that of any trustees, third parties or the charity contact

More detailed information can be found here

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